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Policy management

Write, approve, publish and track your policies in one register

Keep every security and compliance policy in one register, with a version history, an owner and a review date. Send policies to staff and record who has acknowledged each version.

In short

Your policies sit in a versioned register instead of a shared drive. Each policy has an owner, a review date and an approval workflow. Once a policy is published, you send it to the people it applies to and see who has acknowledged it.

The policy register

Each entry records the policy title, owner, current version, approval status, last review date and next review date. When someone asks for the current acceptable use policy, there is one place to look.

  • Title, description and scope
  • An owner and a backup owner
  • Version number, approval status and effective date
  • Review schedule set per policy
  • Tags and categories for filtering

Authoring and approval

A policy moves through draft, review, approval and publication, and is eventually retired. The author writes, the reviewer checks and the approver signs off.

Each action is recorded in the activity log. When an auditor asks who approved the data classification policy and when, you can show them the entry.

Draft
The author creates or updates the policy. Drafts are visible only to the author and the named reviewers.
Review
Reviewers check the policy for accuracy, completeness and fit with your standards. Their comments are kept with the draft.
Approve
The approver signs off, usually the CISO, CTO or compliance officer.
Publish
The policy takes effect. Earlier versions are archived and stay available.

Policy acknowledgements

Auditors want to see that staff have read the policies that apply to them. Certifyi sends published policies to employees by role, by department or by name, and records who has acknowledged each one.

When a policy changes, you can send the new version out again, so you can show who has accepted the version currently in force.

Acknowledgement trackerIllustrative example
PolicyVersionDistributed toAcknowledgedOverdue
Acceptable use policy v3.1 142 138 4
Data classification policy v2.0 142 142 0
Incident response policy v4.2 28 25 3
Remote working policy v1.4 142 130 12

Acknowledgement status for each policy across the organisation. Example data, not a customer record.

Procedures and guidance beside policies

Procedures, guidelines, how-to notes and FAQs are not formal policies, but staff still need to find them, and auditors often ask for the procedure that puts a policy into practice. Wherever they are kept, give each one an owner and a date, and make clear which policy it supports.

Someone who needs to know how to report a phishing email should find the procedure without asking in a chat channel. The policies themselves sit in the register, with their version history.

Keeping policies under review

Each policy needs a review cycle. ISO 27001 expects policies to be reviewed at planned intervals and when significant changes occur. When a review falls due, the owner checks the policy, updates it if needed and sends it back through approval.

A policy last reviewed three years ago is one of the most common audit findings. Regular reviews are how you avoid it.

  • Review cycle set per policy: yearly, every six months, quarterly or a custom interval
  • A next review date recorded on each policy
  • A review checklist covering accuracy, regulatory fit and who the policy applies to
  • Overdue reviews followed up with the owner

Version history and activity log

Each change to a policy creates a new version. You can compare two versions to see what changed and who changed it, and auditors can see the full history.

Creation, edits, review comments, approval, publication, acknowledgement and retirement are all recorded in the tamper-evident activity log that the reporting module reads.

What the module covers

The records an auditor asks for when they test your policy controls.

  • Versioned register

    Every policy with its version history, owner, review dates and approval status.

  • Acknowledgements

    Who has read and acknowledged each policy, version by version.

  • Review dates

    Each policy carries its next review date, so an overdue review is easy to spot.

  • Linked to controls

    Link each policy to the controls it supports, so an auditor can trace from a control to the policy behind it.

  • Version history

    Each change creates a new version, and earlier versions stay available for audit.

Related modules

A policy is linked to the controls it supports, and those same controls carry your audit evidence and training records across every framework you run. These are the modules you will use alongside it.

How Certifyi helps

How Certifyi handles policy management

One register and one approval workflow, from first draft to staff acknowledgement.

  • Policy register

    Every policy with its owner, version, review date and approval status.

  • Approval workflow

    Draft, review, approve and publish.

  • Acknowledgement tracking

    Send policies to staff and record who has acknowledged each version.

Questions

Policy management questions

Can I customise the approval workflow?

Each policy moves through draft, review, approval and publication, with a named reviewer and approver. Ask us how that fits the way your organisation signs off documents.

How do acknowledgements work when a policy is updated?

When a new version is published, you can send it to the same people for a fresh acknowledgement. Earlier acknowledgements stay with the earlier version.

Can I link policies to compliance controls?

Yes. Link a policy to the controls it supports, and an auditor can trace from a control to the policy that governs it.

Is there version comparison?

Yes. Compare two versions of a policy to see what changed and who made each change. The full version history is kept for audit.

How do procedures and guidelines differ from policies?

Policies are formal documents with approval, review dates and acknowledgements. Procedures, guidelines, how-to notes and FAQs support them but rarely need the same formal approval. Ask us how they would sit beside your policies in Certifyi.

What happens to retired policies?

They stay in the register with a retired status. Auditors and staff can still look them up, but they are no longer sent out or shown in the list of active policies.

Move your policies out of the shared drive

Have your current policy list to hand, however untidy, and book a walkthrough. We will go through how each policy would sit in the register with an owner, a review date and a record of who has acknowledged it.

  • Each customer workspace has its own database
  • Every change written to a tamper-evident activity log
  • Auditors get scoped, read-only access
  • AI suggestions wait for a person to accept them
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